9-Speed Motor Anus Perineum Prostate Massager Anal Vibrator

Shipping：

• Standard Shipping: $7.99, Free Shipping Over $59
• 4~14 days fast delivery (USA, Canada, Australia, The United Kingdom,  France, Germany, Spain, Italy)
• 5~16 days delivery for other European countries
• 7~20 days delivery for the rest of the countries
• 100% discreet packaging (There would be a normal box outside our packaging. Neither company name nor product name would be seen on the box. So, you don't need to worry.)

The shipment will be arranged within 36 hours after the order has been placed. As soon as the Logistic company provides us the tracking number, Secret Lover will provide it to you via email. (usually takes 48-72 hours)

Due to the impact of the COVID-19, the shipping perhaps will be delayed. However, we will do our best efforts to deliver the package safely and quickly. If you have any questions during this period, please contact us at info@secretlovertoys.com.

Returns & Warranty：

We offer returns or refunds for arriving damaged or defective items. But damages caused by improper operation, overused abrasion and disassembling the product are excluded from our warranty terms. If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

We offer a 30-day no risk money-back guarantee and 1 year warranty. Refund or Replacement for damaged or defected products within 30 days after the delivered date without charge. If you feel your product has a manufacturing defect, please email us via info@secretlovertoys.com. (Tips: Please attach photos, order number and a short description of the defective products which will accelerate the process.) The period for getting a refund is usually within 7 days.

Within 30 calendar days of receipt of delivery, you can change it or return it because you don’t like it or you have changed your mind. Please note that we will refund you the price paid for the product, as well as the delivery charges. However, we cannot be responsible for the return shipping costs that, unfortunately, will have to be covered by your side.

1. Will the shipping process be in discreet ?

Sure. 100% discreet packing, your order will be packaged with a normal box (Neither company name nor product name would be seen on the box, so you don't need to worry).

2. What should I do if I face any product defects?

Secret Lover offers 30 days money back guarantee and 1 year warranty for all our products. If you meet any defective products, please send an email to our Customer Support at info@secretlovertoys.com with photos of the products, order number and a short description of the defects.

3. Are all products sold on Secret Lover made from body safe materials?

In Secret Lover, we value the safety of our customers most. All products we sold are made from body safe materials such as medical grade silicone. We speak NO to all sexual wellness which may cause harm to the human body. 

4. What payment methods are accepted at Secret Lover?

We accept Paypal, Visa, Master.

5. Can I cancel the order?

We can cancel the order before shipping. But as for the shipped order, we have to say sorry that we can't cancel the order because we have handed it over to the carrier for transportation, we have no right to stop the shipment in transit.